Ad67 FAQ — Frequently Asked Questions & Detailed Answers

No. Under ad67's policy, each person may only operate one account. If multiple accounts are detected, both may be suspended and any accumulated bonuses will be forfeited.

Click the "Forgot password?" link on the login page. Enter your registered mobile number or email and you'll receive an OTP or reset link. Use it to set a new password. The whole process takes no more than 3 minutes.

Yes, you can update your mobile number from Account Settings. For security purposes, identity verification will be required. Contact our support team for further assistance.

ad67 supports Mobile Banking, Nagad, Rocket, Upay, and bank transfer. Mobile banking methods are the fastest and most convenient. Cryptocurrency payments are also available on a limited basis.

The minimum deposit is just BDT 100. The minimum withdrawal is BDT 300. Maximum limits depend on your account tier and verification status. VIP members enjoy higher limits.

Withdrawals via Mobile Banking, Nagad, and Rocket are typically processed within 15–30 minutes. Bank transfers may take 1–3 business days. VIP members enjoy priority processing.

Wait 5–10 minutes first. If the balance still hasn't appeared, contact us via live chat or support with your transaction ID and a screenshot. We'll verify and credit your balance promptly.

A welcome bonus is automatically credited on your first deposit after registering at ad67. The bonus amount and terms may vary depending on the current offer. Visit the promotions page for full details.

Every bonus comes with a specific rollover requirement — typically between 5x and 20x. This means you must wager a set amount before you can withdraw the bonus. The conditions are clearly stated on each offer's page.

Logging in to ad67 every day automatically credits your daily bonus. The longer your consecutive login streak, the higher the bonus. Missing a day resets your streak.

ad67 offers betting on over 50 sports, including cricket, football, tennis, badminton, basketball, volleyball, and kabaddi. The widest range of markets is available for cricket and football, tailored for Bangladeshi users.

In most cases, bets cannot be cancelled once placed. However, in certain situations you can use the "Cash Out" feature to settle your bet before the event ends. This option is available on selected markets.

If a match is abandoned or postponed, the related bet is generally treated as "Void" or "Push" and your stake is refunded. See the Terms & Conditions page for full details.

Yes. ad67 uses 256-bit SSL encryption to keep all data secure. Your personal information is never sold or shared with third parties. See our Privacy Policy page for full details.

Go to Account Settings and enable 2FA under the "Security" section. You can choose between receiving an OTP on your mobile number or using an authenticator app. With 2FA enabled, no one else can log in to your account.

Change your password immediately and log out of all active sessions. Then notify our support team. Your account will be temporarily locked to ensure security.

VIP members enjoy higher cashback, faster withdrawals, a dedicated account manager, access to exclusive tournaments, and a special birthday bonus. The higher your VIP tier, the greater the rewards.

VIP points are automatically credited every time you place a bet or play a casino game. Accumulate enough points to advance to the next tier. Points can be converted into bonus cash or free bets.

Yes, your VIP tier may be reviewed if there is insufficient activity during a set period (typically every three months). Staying active and placing regular bets makes it easy to maintain your tier.